The Homestead Manager position is an ideal role for someone interested in a professional career in the Hospitality industry. This position offers the experience of truly running the day-to-day operations of a thriving “bed and breakfast” guesthouse: The Homestead at Catskill Animal Sanctuary. Responsibilities include the full range of hospitality skills: guest services, administrative processing of reservations, breakfast food preparation, housekeeping, shopping and managing social media networks and guest follow-ups. The Homestead Manager reports to the Deputy Director.
- Manages reservation system to confirm and finalize reservations and special needs including off hours reservation inquiries
- Calls guests to confirm the details of their stay
- Communicates with other appropriate CAS staff to advise of guest bookings
- Post-visit correspondence: satisfaction survey (email), thank you cards, holiday cards
- Processes Homestead and CAS membership fees and adds new contacts to the donor database
- Creates social media content for Facebook group and other social media with support of CAS Communications team
- Must be able to multi-task in a busy guesthouse
- Acts as ambassador for the Sanctuary encouraging guests to take tours during their stay; engages with guests about the vegan lifestyle.
- Shops and prepares vegan breakfast for guests according to agreed upon menu and budget; training available from our staff chefs.
- Set-up and breakdown of morning breakfast for guests
- Picks up local items for gift basket orders
- Greets guests for check-in, provides entry code to rooms, orientates guests (explains rules, etc.) and prepares gift basket orders
- On-call for guest emergencies at The Homestead
- Keeps supplies of brochures, marketing materials, and pamphlets stocked at The Homestead to further engage guests in supporting CAS
Housekeeping and Homestead Facilities Management:
- Regular housekeeping responsibilities, including; cleaning of guest rooms, bathrooms, and common areas, laundry, trash removal, re-stocking water for coolers, and detailed cleaning as per checklist
- Superior attention to detail in order to maintain the Homestead’s high standards for cleanliness
- General upkeep out outside areas (porches, walkways, garden beds)
- Serves as first point of contact for emergencies
- Notifies Facilities Manager of any maintenance issues or repairs
- Maintains a list of vendors, repair people, emergency phone numbers
Supports programs offered at The Homestead by assisting with set-up/clean-up for events when schedule permits
Responsible for staying within budget for food.
Due to the possibility of slower periods, typically in the winter months, additional administrative responsibilities may be required to fulfill a 40 hour work week.
Catskill Animal Sanctuary’s mission is to rescue and rehabilitate farmed animals, ignite social change to end their exploitation and promote veganism. We encourage vegans to apply to further our mission.
Please submit cover letter and resume to be considered for this position.
About Catskill Animal Sanctuary
Catskill Animal Sanctuary opened in January of 2001, the culmination of many months' research, travel, and internships at successful farm sanctuaries by founders Kathy Stevens and Jesse Moore.
Dino, the survivor of a Brooklyn arson that killed 23 horses, was the first resident at the small Kerhonkson, NY farm. In 2003, the Sanctuary moved to an 85-acre property in Saugerties, NY, and in early 2010, we completed that location's conversion to solar energy. In 2011, an additional 32 acres was acquired. CAS at 32, just five minutes away from the Old Stage Road location. Today it is the home for many animals and is the future location of a new visitor's center.
In addition to direct animal aid, the Sanctuary offers a wide variety of programs and events (including on-site tours) designed to help people experience farm animals as the unique individuals they truly are, and to educate people about the institutionalized suffering of food animals on factory farms.
Founder Kathy Stevens speaks at community organizations, schools, and conferences each year, and has written two books full of stories about animals that have lived at the Sanctuary. Her first book, Where the Blind Horse Sings: Love and Healing at an Animal Sanctuary, was released in 2007, and her second book, Animal Camp: Lessons Learned from Rescued Farm Animals, was released in 2010.
Catskill Animal Sanctuary has provided a safe haven for over 4,000 farmed animals and has found loving homes for many of them.