Job Overview

Birch Cafe is an equal opportunity employer committed to diversity and inclusion in the workplace.

Birch Cafe is seeking to hire a cafe associate to help with our recent rapid increase in sales and catering orders. We’re looking for high energy, friendly, outgoing and motivated team players who share our passion for a vegan or plant based lifestyle. We strive to create an inclusive environment that welcomes vegans and non-vegans alike.

Our desired candidate will be able to multitask and work under pressure in a fast paced environment. If you are hired for the position, you will be expected to craft beverages, assemble menu items, and help facilitate the sale of retail items online and over the phone. Day to day tasks may vary as the business grows. Opportunity for growth and development is available.

Job Requirements:

  • Prior Experience: 6 + months prior restaurant/barista/food service experience
  • Education: High school diploma or equivalent
  • Lifting: Up to 50 pounds
  • Age: At least 18 years of age
  • Work Authorization: Legal authorization to work in the United States

Job Responsibilities

  • Preparing and serving sandwiches, wraps, breakfast bowls, and other menu items
  • Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages
  • Cleaning and sanitizing work areas, utensils and equipment – including manually washing dishes
  • Cleaning service and seating areas including outdoor seating area
  • Describing menu items and suggesting products to customers
  • Servicing customers and taking orders via phone or in person
  • Receiving and processing customer payments using Square

Preferred Qualifications

  • Weekend and/or weekday morning/afternoon availability
  • Reliable transportation
  • Previous food service experience
  • Able to remain in a stationary position (standing) ~75% of shift
  • ServeSafe certification
  • Great communication skills – including phone communication
  • Customer service and problem solving skills – including ability to answer customer questions and offer suggestions
  • High level of attention-to-detail
  • Good level of literacy and numeracy
  • Adaptable to change and willing to embrace new ideas and processes
  • Ability to multitask


  • Paid training
  • One free meal per shift
  • 20% discount on all food and merchandise
  • Uniform shirts
  • Paid time off – including one paid day for birthday annually
  • Tip pooling/sharing
  • Weekly pay via direct deposit

Tagged as: food and hospitality, front of house, kitchen assistant, retail and consumer

About Birch Cafe

Birch Cafe is an all vegan cafe in Highland Heights, Ohio. We make good food that happens to be vegan. We serve hand crafted beverages along with breakfast items, pastries, sandwiches and wraps, and monthly specials. We also have an extensive retail section dedicated to vegan grocery and convenience items.

Know someone interested?