Overview

allplants is a VC-backed B-Corp on a mission to become Earth’s most forward-thinking food company. We believe food is the bridge between people and planet, so put social impact first, while feeding the world health, happiness, love through delicious, plant-based food. Since launching in Jan’17 we’ve bagged awards, serving >200,000s meals through our 5-star, online shop and subscription service.

Today we deliver delicious ready-to-eat meals to your door. They’re flash frozen, chef-prepared and totally plant-based – taking the compromise out of healthy convenience. From a creamy Cashew Mac to a rich and spicy Jerk Jackfruit, each dish we deliver is 100% cool for vegans and packed full of plant powered goodness . And that’s just the beginning.

In the next 12 months, our online offering will grow as we introduce new recipes, serving formats and eating occasions for our community of food, sustainability and wellness heroes. We aim to do for plant-powered food, what BrewDog have for craft beer: developing multi-channel expertise through owned and earned touch-points, while achieving what Red Bull have for niche sports within plant-based living: making it aspirational and celebrated through media, campaigns and events.

Our plans for 2018 and beyond are bold, delicious and daring – and our founders and investors are an experienced team of serially successful tech entrepreneurs, creative brand builders and flavourful food operators, all driven to truly transform food and have some fun while we’re at it.

the role.
Working with us, you will:

Our customers are the core of why we do what we do – putting smiles on faces is what we’re all about. Creating a wonderfully seamless journey from ordering plant-powered meals to delivery, enjoying them at home, and beyond for our customers is shaped and directed by the customer love team.

We’re growing fast with new members and customers joining every day, so this is an opportunity to join a plant-powered startup and rapidly learn the ropes of how to assist our customers in resolving their enquiries by phone, email and chat. Not only will you be all about putting smiles on faces and guiding our customers to success – you will also be at the heart of our learning and insights team, with an opportunity to share what our customers want across the team steering the direction of our ambitious company.
A friendly, positive attitude and ability to express genuine empathy is required, but what matters the most is that fire in your belly.

your skills and experience.
You’ll be a great fit here if:

  •  Build rapport with others easily and express genuine empathy
  • Friendly, positive and patient in dealing with customers (or colleagues!)
  • Enjoy talking to people over the phone and be very good at it
  • Reliable, hard-working and dedicated
  • Passionate about great food and consistently brilliant flavours
  • Buckets of initiative, leadership and a CAN DO attitude
  • Organisational beast, thriving on getting things done, and eager to learn and grow
  • Energy, enthusiasm, commitment and a can-do flexible attitude, with a sense of humour
  • UK bank account, a NI number, proof of eligibility to work in the UK able to speak English fluently
  • Meticulous, calm under pressure, thrive off helping people, keen to learn

our offer.

  • Do something that matters, that our world needs, and work with people on that same mission
  • Competitive salary package including share scheme and pension
  • Career development plan & training at Europe’s fastest growing plant-powered food startup
  • Free healthy lunches, breakfast and snacks, as well as staff discounts on allplants deliveries.
  • You’ll be part of a business with purpose, using commercial growth to better serve people & planet
  • Join an energetic, passionate and supportive team, who care about every dish and each other
  • Get in early at a VC-backed B-Corp startup, while growing alongside an allstar team
  • Regular social gatherings and an intimate, collaborative environment

interested?

Email us with your CV and explanation on why you’d like to join the team to helene@allplants.com

 

Tagged as: customer service

About allplants

allplants is a first of it’s kind plant based company, on a mission to change the way we eat with delicious, nourishing, plant-based food made easy.

Our kitchen turns handfuls of the freshest ingredients into delicious, handmade, vegan meals, delivered to our customers’ doorsteps. Each of our plant-powered dishes is developed by nutritionists, made craveable by chefs, and blast frozen, before being ready for our customer's to cook fast on busy evenings.

Our founders have previously built multiple successful businesses from scratch, and now cannot wait to excite the masses with delicious allplants living made easy. This is a team full of people with the passion, energy and potential to grow with us over the next five to ten years.


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