Job Title:        Supporter Engagement Specialist            

Organisation:  Animal Defenders International (ADI)

Location:         Los Angeles (hybrid – remote and on-site)

Terms:             Salary: $50-60,000/year, (depending on experience/qualifications). Hybrid; remote with 1 day a week on-site. Permanent, full time, exempt, at-will. Benefits: 100% employer-covered health and dental, and vision discounts; 15 discretionary vacation days; 5 days office closure/December/New Year; Federal holidays. Paid sick leave: 6 days/year. 401(k) with 4% employer match.

Reports to:      Executive Director

Position objective:  

You will implement the supporter engagement program to promote long term relationships, retention and growth. You will provide excellent service to ADI supporters: gift entry and acknowledgements, engagement by phone, email, letter; dealing with inquiries, donations, assistance with making donations and advocacy. Management of Raiser’s Edge and Engaging Networks systems including data entry, segmentation, development of lists, reports, auditing, data integrity. Distribution of news, action alerts, publications. You will play a key role in delivering ADI’s development and campaign objectives.

About You:

  • You are dedicated to animal rights and ADI’s objectives, our campaigns for legal protection for animals, rescues, education, protection of our shared environment.
  • With strong verbal and written communication skills, you have a friendly, welcoming approach – you enjoy helping supporters to make their donations and participate in advocacy campaigns.
  • You have significant experience with Raiser’s Edge, Engaging Networks and other database and communication tools to advance ADI’s campaigns.
  • With strong technical aptitude/data management/manipulation skills; you enjoy data and understand how it can be used to advance fundraising and campaigns objectives.
  • You can prioritize and manage multiple projects.
  • Strong collaboration skills; helping to deliver ADI’s campaigns and fundraising objectives.

About Us:

ADI is dedicated to ending the suffering of animals and works for their rights and legal protection; priorities include animals used for entertainment, research, wildlife trade, farming, as well as protection of our shared environment and wildlife in their natural space.

ADI is Great Nonprofits Top-rated; Charity Navigator 4-star; working for protection and rights of animals. Expose captive animal suffering in entertainment, laboratories, food, ending wildlife trade. Educate and work for legal protection for animals, such as ending use of animals in laboratories, replacement with advanced scientific methods; ending animals in entertainment in movies, circuses, advertising; wildlife trade. Once governments pass animal protection laws, e.g., animal circuses, we assist with implementation of the new law and rescue, taking survivors to the ADI Wildlife Sanctuary, South Africa:  https://www.youtube.com/c/ADITV-animals/videos

About the role:

This role is vital to achieving ADI’s income and advocacy objectives and you will bring your skills, experience and qualifications to the role, including:

  • Minimum three years’ experience with Raiser’s Edge and Engaging Networks (certified) and/or similar systems; ability to grow ADI’s donor and advocate base.
  • Experience with implementation and reporting on development strategies for nonprofits.
  • Minimum two years’ experience; segmentation, creating lists and reports, data hygiene, etc., and strong in general system management.
  • Strong technical aptitude and data manipulation; proficiency in Excel/Google Sheets, etc. Expertise.
  • Diligent processing of donations, acknowledgements, correspondence, emails, phone calls.
  • Integrity and confidentiality in the handling of sensitive and confidential information
  • Working closely with Finance team to ensure integrity of financial records.
  • You also enjoy being one of the points of contact for general inquiries, with a friendly, positive, service-oriented approach; min. one year’s experience with handling calls and donor supporter liaison.
  • Requires you to prioritize and manage multiple projects simultaneously
  • Uses strong communication skills to work creatively and effectively with campaigns and development teams to develop ADI income and supporter base.
  • Dedication to the mission and values of Animal Defenders International

ADI is dedicated to ending the suffering of animals and works for their legal protection. We expect all employees and volunteers to share this commitment; and a plant-based lifestyle is preferred. ADI is also committed to equal opportunities and welcomes applications from all, regardless of background, age, ethnicity, religion, sexual orientation, physical ability or other.

How to apply: 

  • Apply early – no closing date – we review applications as they arrive; interviews commence on a rolling program.
  • Send email detailing how you meet our criteria, together with your resume.
  • Interviews will be online and in person.
  • Formal application form will be sent if you have been selected for interview.
  • Virtual interviews will be arranged once your application form has been reviewed.
  • In-person interviews will be arranged following virtual interviews.

Animal Defenders International, 5455 Wilshire Blvd., #2015, Los Angeles, CA 90036.

Send resume to: execassistus@ad-international.org

Tagged as: advocacy and outreach, customer service, data management, marketing

About Animal Defenders International

Animal Defenders International (ADI) is a 501(c)3 US nonprofit with offices in Los Angeles, London, Bogota and also operates the ADI Wildlife Sanctuary in South Africa, home to approaching 40 big cats rescued mainly from circuses, and some zoos. When governments ban the use of animals in circuses, ADI steps up to help officials remove the animals from the circuses and we relocate them to suitable sanctuaries, according to species. Big cats are provided with a permanent home of loving kindness at the ADI Wildlife Sanctuary for big cats from Peru, Colombia, Guatemala, South Africa and Armenia.


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