Overview

About Barn Sanctuary

Founded in 2016, Barn Sanctuary has rapidly grown into one of the largest and most well-known farmed animal sanctuaries in the country. Currently, over 100 rescued farmed animals including cows, pigs, chickens, turkeys, ducks, sheep, donkeys, and goats call Barn Sanctuary home. Our mission is simple: to rescue and rehabilitate abused and neglected farmed animals by creating a safe haven where these individuals can recover, thrive, and serve as an example of why we strive to lead society towards a plant-based lifestyle.

Equal Opportunity Employer

Barn Sanctuary is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Overview

We are looking for a hands-on, organized, and outgoing Program and Community Manager with a passion for creating, coordinating, and hosting educational tours and events. In this role, you will also lead our volunteer community. You will recruit, screen, hire, and train volunteers, provide mentoring and education, manage scheduling and day-to-day coordination, maintain personnel records, and facilitate evaluations and appreciation activities. The Program and Community Manager will supervise all volunteer shifts while working alongside the volunteer team.

Key Responsibilities

Public/Private Tour Management

  • Assist in the coordination, development, and implementation of small and large onsite, offsite, and virtual events
  • Supervise a team of 2 – 4 seasonal tour guides
  • Create and maintain registration pages for all events and tours
  • Add all events and tours to our Google calendar, website, and local, regional, and national calendars
  • Become familiar with animal residents and their stories
  • Lead private and public guided tours
  • Communicate effectively with visitors and answer any questions, comments, or concerns
  • Expand onsite visitorship through increased community outreach and events
  • Coordinate with shelter staff to ensure animal and visitor safety, and design best tour routes
  • Coordinate with marketing and development staff to ensure messaging consistency

Volunteer Management

  • Develop and implement effective strategies to recruit volunteers
  • Process and retain forms and records for volunteer personnel and document volunteer activities
  • Orient and facilitate training of volunteers to increase their understanding of Barn Sanctuary, its mission, and the roles and responsibilities of volunteers
  • Work closely with the shelter staff to ensure volunteers are up to date on the latest protocols
  • Contact and schedule volunteers for all volunteer needs across Barn Sanctuary’s programs and facilities
  • Use volunteer management software and marketing tools for communications
  • Assist with conflict resolution among staff and volunteers
  • Plan and implement volunteer recognition activities
  • Oversee Volunteer Facebook group
  • Conduct ongoing evaluation of the volunteer program and implement improvements as needed

Community Outreach

  • Develop and maintain relationships with businesses and other non-profits
  • Communicate with followers, respond to queries in a timely manner and monitor customer reviews
  • Constantly monitor social media channels and engage with posts, popular hashtags and join pop culture conversations/moments in a proactive and timely manner to cultivate community

Qualifications

  • Experience in teaching, nonprofit program execution, or outreach
  • Outgoing personality and ability to tactfully deal with difficult community questions
  • Comfortable working collaboratively and able to manage stressful situations calmly
  • Extremely well organized: set priorities, develop a work schedule, monitor progress towards goals, and track details, data, and activities
  • Relationship builder: establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization
  • Problem solver: assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem
  • Creativity/innovation: develop new and unique ways to improve operations of the organization and to create new opportunities
  • Self-starter: can work independently and enjoys creating and implementing new initiatives
  • Excellent oral and written communication skills
  • Personable and friendly
  • Valid Driver’s License and good driving record
  • Experience supervising/managing employees or volunteers strongly preferred

Job Specifications

  • Full-time exempt position located in Chelsea, MI
  • Weekend and holiday availability required
  • Salary commensurate with experience
  • Competitive benefits package, including a generous paid time off policy; health, dental, and vision

This position involves standing and sitting for hours at a time, interacting with farmed animals, and moving around the large property for tours and other purposes. It requires working some evenings and most weekends during the season (May – November) with a more flexible and traditional schedule during the rest of the year. Pay and benefits, including paid holiday, paid vacation, and good health insurance with optional dental and vision, are competitive.

Any photos or videos taken in the scope of employment and/or related to Barn Sanctuary are considered work products and intellectual property of Barn Sanctuary.

Apply with a resume and cover letter. 

Only applicants selected for interviews will be contacted. No phone calls, please.

Tagged as: advocacy and outreach, community, education, volunteer management

About Barn Sanctuary

Barn Sanctuary is dedicated to rescuing and rehabilitating abused and neglected farmed animals by creating a safe haven where these individuals can recover, thrive, and serve as an example for why we strive to lead society towards a plant-based lifestyle.

We envision a world in which farmed animals are seen as individuals and treated with empathy and compassion.

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