Generous compensation, dynamic team, opportunity for growth.

We are currently looking for a dynamic and motivated go-getter to join the team as our Scheduling Coordinator.  This important role keeps the doctor and hygienist schedules filled with well-informed patients and ensures that every patient interaction is a positive one.

Responsibilities include but are not limited to:

  • Develop and maintain the doctor and hygienist schedules to meet practice goals.
  • Schedule and confirm appointments and make reminder calls for scheduled appointments and follow ups.
  • Manage the Recall list, ASAP list, Case Ready list and Treatment Pending list, to ensure patients receive the best care and follow-ups, and motivate them to maintain their oral health.
  • Manage confidential administrative records in a consistent and accurate manner.
  • Collaborate with the Financial Coordinator and Receptionist to ensure a smooth flow from patient scheduling to financial transactions, including prepayments.
  • Respond to doctor, patient and employee concerns and inquiries and seek assistance when necessary.
  • Increase and stimulate new patient growth by supporting marketing and promotional programs such as the “Care to Share” program.
  • Determine and establish procedures and routines for an efficient workflow.
  • General office duties and other duties as required.

Specific Skills Required

  • Ability to write and speak in a professional and assertive manner in both English and French.
  • Ability to apply common sense in managing priorities and day to day tasks.
  • Ability to work in a collaborative team environment.
  • Computer proficiency and the ability to learn new programs.
  • Possess a working knowledge of MS Office suite including Excel and Word.

Education and Experience Required

  • Completion of secondary school is required.
  • College level diploma in medical administration or related would be an asset.
  • Minimum one year of experience working in a medical or dental clinic would be an asset.
  • Previous sales experience would be an asset.

Tagged as: administration, health, medicine, sales

About D Dental Office

At D Dental Office, we care about our patients, our community and each other. We are a high-tech, paperless, full-service general dentistry office. We know that healthy teeth and gums starts with good nutrition and that a well-balanced, whole-food, plant-based diet will help avoid tooth decay, gum disease and a host of other medical problems. We call it Healthy Lifestyle Dentistry.

Know someone interested?