Overview

The Sanctuary Guide position offers a unique opportunity to live and work with a team of committed staff and volunteers focused on advocating for farm animals. This position is an excellent opportunity to gain skills and experience in animal advocacy work and considerable knowledge of issues around animal agriculture. Successful candidates will bring a welcoming and warm demeanor, a strong sense of hospitality, and a sincere connection to animal advocacy.

This position includes a daily rotation of responsibilities: providing and leading tours to guests of the sanctuary, greeting guests upon arrival, and supporting the Sanctuary Shop and Bed and Breakfast program.

The Sanctuary Guide will be required to live on-site in Farm Sanctuary-provided housing. Sanctuary Guides will be “on-call” during the evenings when the Bed and Breakfast is open, in case of after-hours emergencies or guest needs.

Responsibilities:

  • Create an inclusive, safe, and inviting guest experience for visitors and members
  • Greet  guests, proactively engage with visitors, provide information, and way-finding
  • Conduct public and special VIP tours with provided script
  • Work alongside Animal Care and Facilities teams to maintain animal residents’ safety and comfort
  • Support safety between guests and animal residents
  • Support Sanctuary Shop operations
  • Daily upkeep of the Visitor Barn
  • Complete daily opening and closing procedures
  • Assist with Bed and Breakfast Program, including regular breakfast set up, clean up, and occasional housekeeping duties
  • Assist with Bed and Breakfast Program operations in the evenings and mornings as necessary when on call
  • Assist in addressing the issues of Bed and Breakfast guests while on call
  • Assist in after-hours maintenance that may be needed while on call
  • Assist with onsite Sanctuary events and outreach projects
  • Provide administrative assistance as needed
  • Provide daily reports to Events and Experience Managers

Requirements and Qualifications:

  • Excellent interpersonal skills
  • Customer service, guest relations or hospitality experience preferred
  • Must enjoy guest experience work and possess the ability to be professional and gracious in high-volume situations
  • Knowledge of farmed animals, interrelated issues of our food system, and veganism
  • Commitment to equity and social justice
  • Commitment to Farm Sanctuary’s mission and currently adhering to a vegan lifestyle
  • Strong communication, public speaking, and outreach skills
  • Must be able to work independently and exercise good judgment
  • Ability to easily communicate with various audiences
  • Strong organizational skills and attention to detail
  • Must  be a team player and collaborate well with colleagues
  • Willingness and ability to perform physical labor and moderate lifting
  • Valid driver’s license and clean driving record
  • Ability to work a flexible schedule including weekends and holidays
  • Must be dependable

Job Specifications:

  • Temporary with potential for permanent hire, non-exempt, full-time position
  • This position is from July – December 2022.
  • Starting wage is $15/hour with onsite housing (spaces are shared)

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Any photos or videos taken in the scope of employment and/or related to Farm Sanctuary are considered work product and intellectual property of Farm Sanctuary.

Farm Sanctuary is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, or age.

Tagged as: advocacy and outreach, animal rescue, animal sanctuary, children, community, customer service, event management, food and hospitality, front of house, lifestyle, operations, youth

About Farm Sanctuary

Farm Sanctuary was founded in 1986 to combat the abuses of factory farming, advocate for institutional reforms, and encourage a new awareness and understanding of farm animals and the benefits of cruelty-free, plant-based living. In recent years, science has confirmed the inhumane and destructive impact of animal agriculture — a food system based on interrelated oppression and injustice.

As the founding farm animal Sanctuary in the U.S., Farm Sanctuary has rescued and provided refuge for countless survivors of the animal agriculture system. Today, at Farm Sanctuary’s Los Angeles, CA and Watkins Glen, NY Sanctuaries you will find nearly 1,000 rescued animals—each with an individual story to tell. These survivors are ambassadors, representing the billions of farm animals currently in the system. They, and others like them, have changed the hearts and minds of a generation.

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