The Community Success Manager (CSM) holds a leadership role within the Impact Team with a particular external focus on supporting our community members as they engage with our offerings that help them adopt and sustain whole food, plant-based lifestyles. Internally, the CSM works with the rest of the organization in the development of credible and empowering content that supports positive action for healthier lives and a healthier world.

Please note, this is not a customer service position — this is in the realm of plant-based nutrition, lifestyle, and coaching.

  • providing the highest quality care, communication, problem resolution, and other support to FRN’s primary constituent groups;
  • participating in program delivery to ensure that participants’ needs and expectations are met in accordance with program parameters;
  • contributing to the development of educational and programmatic content; and,
  • identifying and communicating issues and concerns on behalf of our community that call for attention and action from other FRN teams.

Reports to: Head of Impact

Tagged as: customer service

About Food Revolution Network

Food Revolution Network is committed to healthy, ethical, and sustainable food for all. Guided by John and Ocean Robbins, with more than 700,000 members and with the collaboration of many of the top food revolutionary leaders of our times, Food Revolution Network aims to empower individuals, build community, and transform food systems to support healthy people and a healthy planet.

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