Overview

This position is for our Queen Anne location.

Position Summary

Café Staff members provide customers with hassle-free “5-Star” customer service in a way which fosters repeat business and contributes to a team-oriented environment.

Duties & Accountabilities

Café Team Members (including Shift Leads) are responsible for:

  • Assisting customers by recommending menu items and completing sales on a POS system
  • Maintain high levels of customer service, ensuring orders are never a hassle
  • Prepare drinks, salads, and bowls
  • Perform quality assurance checks on customer orders
  • Bag orders that have been quality-checked for pickup by customers and delivery drivers
  • Boost sales by highlighting add-ons and promotions
  • Maintain a clean, organized, upbeat, and efficient operation
  • Wash dishes, clean the space, and organize
  • Wash produce
  • Food prep work as needed to maintain proper inventory
  • Assisting other team members as needed to facilitate a team-oriented environment
  • Participate in training newer, less experienced team members
  • Complete opening and closing checklists
  • Maintain the cleanliness of the front of the store, the back parking lot, and the trash area
  • Complete additional side tasks and projects as needed

Minimum Job Requirements

  • Maintain an active Washington State Food Handler’s Permit
  • Able to walk, stand, talk, hear, bend, and lift up to 25 pounds
  • 6+ months of experience in food service
  • Great attention to detail
  • Availability

Required: 

  • Must be able to work at least three shifts and one on-call shift each week
  • Open weekend availability

Especially Desirable: 

  • Can be available sometimes for on-call for emergency situations or emergency staffing

Tagged as: food and hospitality, front of house, kitchen assistant

About HeartBeet Organic Superfoods Cafe

HeartBeet Organic Superfoods Café is a plant-based, gluten-free, community-focused health foods café with two locations in Seattle (Queen Anne and West Seattle).  We pride ourselves on making some of the truly healthiest food around town and creating authentic relationships with our customers.

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