Overview

About the role

This is a busy role requiring problem solving, efficient time management and the ability to meet deadlines i.e. packing in time for courier pickups each day. Great organisational and prioritisation skills are a must, as well as a positive, proactive attitude. We offer a highly collaborative and communicative environment, where staff are encouraged to provide feedback and share ideas for optimisation of our operations and customer experience.

Please be aware that this is a very physical role and requires a fair amount of fitness and stamina. Training and appropriate equipment will be provided for any lifting/physical tasks where required. You will also be expected to work during our peak Christmas and Veganuary periods.

Responsibilities
• Packing and dispatching online orders to our customers
• Working with food products and ensuring safe packing for transport
• Managing the upkeep of our distribution unit whilst maintaining high health & safety standards
• Performing administrative tasks such as data entry and record keeping for our online orders
• Product and order management in Shopify
• Communicating with couriers to arrange parcel pickup times
• Communicating with management on any issues or progress updates
• Performing stock checks and ensuring adequate stock rotation
• Maintaining stock delivery records and unpacking stock deliveries
• Managing any new packing assistants, providing appropriate training and supervision

Essential skills
• Minimum Level 2 Food Hygiene training (training can be offered but a certificate will be required before the role begins)
• Experience in logistics and online sales
• Excellent time management and prioritisation skills for working towards daily deadlines
• Strong attention to detail is essential for accurate packing of orders
• Thoroughness and good communication skills
• Able to work using own initiative and as part of a team to ensure work is consistently carried out to a high standard
• Flexible to adapt within a fast-growing business
• A friendly and calm disposition, with a positive attitude and a good sense of humour!

Desirable skills
• Customer service experience
• Experience of managing others
• Experience using Shopify, Gmail and Excel
• Knowledge of HTML and/or CSS
• A passion and interest in plant-based food

Details
• Hours are 9:00-18:00 (slightly flexible), Sunday to Thursday
• Salary: £26,000 per annum
• Paid lunch breaks
• 25 days paid holiday
• All additional training will be provided where required
• 20% staff discount on all products
• On-facility parking
• Small lunch area with microwave and staff fridge, plus an on-site café
• Tea, coffee and snacks provided

In line with the Asylum & Immigration Act, all applicants must be eligible to live and work in the UK.

Tagged as: e-commerce, food and hospitality, logistics, manager, operations, warehouse

About La Fauxmagerie

About La Fauxmagerie

We are La Fauxmagerie, the UK’s first plant-based cheesemonger, specialising in stocking the best artisanal vegan cheeses Britain has to offer. Since opening our doors in February 2019, our business has gone from strength to strength with the support of our lovely customers, and we are now working to expand our online offering throughout the UK and further afield!

As such, we are looking for full-time E-com Logistics Supervisor to run our packing facility based in Leyton Industrial Village. Moreover, we are looking for an individual with a warm, friendly and professional attitude to help us maintain a fantastic experience for our online customers as we continue to grow our business. We want this individual to grow with our business and take on more responsibility as time goes on and as our team expands.

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