Overview

MISSION: Crafting the Future of Food

 

VISION: Through a shared commitment to excellence, we are dedicated to an uncompromising quality of cutting-edge cuisine, exceptional service to our guests and team members, and the creation of an inviting, healthy and caring environment for all.

 

OUR TEAM MEMBERS:

·       Connected to our mission

·       Hospitality and growth mindset

·       Passion to serve

·       Committed to training and development

·       Necessary skill and experience

·       Ability to relentlessly execute operating standards

 

JOB DETAILS

Lead a restaurant with one of the fastest growing plant-based lifestyle brands present today. As a Manager you will report to the General Manager and will be directed to specific operational and financial responsibilities for the unit. You will perform hands-on work on an ongoing basis to ensure proper employee training, respond to customer service needs, or otherwise role model appropriate behaviors in the restaurant. You will provide leadership; recognize and motivate members of the team; coach and train the team for operational excellence. The manager will drive all operating standards and report directly to the General Manager and may be assigned specific job departments to directly oversee including and not limited to bussers, runners, or hosts. Managers will be responsible for opening, closing, and or working mid-day shifts as scheduled by the General Manager.

 

RESPONSIBILITIES & DUTIES

·       Assist in controlling day-to-day operations by scheduling shifts, ordering supplies and developing restaurant team as directed by the General Manager

·       Control day-to-day operations by scheduling and monitoring labor, ensuring unit is up to par with supplies and inventory through proper organization and delegation to the management team.

·       Ensure Occupational Safety and health Act, local health and safety codes and company safety to maintain security and assure policies are met

·       Control Profit & Loss (i.e., budget attainment both revenue and labor) by following cash control, security procedures, maintaining inventory, managing labor, and reviewing any financial reporting or goals directed by GM.

·       Use proper discipline and development to ensure company standards are met by all employees, motivate and train staff daily

·       Guarantee food quality and 100% customer satisfaction by auditing menu items and service performance

·       Provide a safe working and customer experience environment by facilitating safe work behaviors

·       Manage and train staff in compliance with Plant City and Matthew Kenney Cuisine Guidelines

·       Maintain strong leadership and management skills to work with a variety of employees at different skills levels and varied backgrounds

·       Investigate and resolve complaints concerning food quality and service

·       Direct hiring, training, disciplining and scheduling of food service personnel to ad with company standards

·       Set excellent customer service and work examples

·       Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas

·       Ensure and maintain restaurant compliance with all health and safety regulations

·       Work with other Management personal to plan marketing, advertising, and any special restaurant functions

·       Actively participate as a member of the Management team, including enforcement of restaurant policies and procedures

·       Monitor staffing levels to minimize cost and increase productivity

·       Recommend staffing needs according to business levels

·       Proactively manage labor costs and purchasing and utilization to maximize cost efficiencies

·       Maintain and enforce proper timekeeping policies and procedures consistent with wage and hour regulations

·       Receive products, verify invoices and freshness of merchandise as directed

·       Close and open the restaurant as scheduled

 

QUALIFICATIONS

·       Local market experience preferred

·       Strong organizational skills and ability to prioritize and meet deadlines

·       Team player with a positive attitude and problem-solving skills

·       Demonstrated working knowledge of Local state employment laws

·       Extensive customer service and resolution skills

·       Excellent communication skills

·       Working knowledge of Open Table, Seven Rooms, SpotOn or other POS, as well as strong Microsoft Excel, G Suite and computer skills

·       Ability to work a flexible schedule inclusive of weekends and holidays

·       Must have exceptional verbal, written and clear communication skills

·       Fluency in another language, a plus

·       Ability to establish and maintain effective relationships with management, employees and general public while listening to concerns when necessary

·       Demonstrates integrity, tact, diplomacy and a commitment to Matthew Kenney Cuisine company values

·       Must be able to work independently, under pressure and use sound business judgment

·       Problem solving, reasoning, motivating, and organizational abilities

·       Servsafe Certified

About Matthew Kenney Cuisine, Double Zero - New York

MISSION: Crafting the Future of Food

VISION: Through a shared commitment to excellence, we are dedicated to an uncompromising quality of cutting-edge cuisine, exceptional service to our guests and team members, and the creation of an inviting, healthy and caring environment for all.

OUR TEAM MEMBERS:
● Connected to our mission
● Hospitality and growth mindset
● Passion to serve
● Committed to training and development
● Necessary skill and experience
● Ability to relentlessly execute operating standards

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