The Vurger Co is growing and we’re now looking for fantastic leaders to take our teams to the next level.
Our Assistant Managers will take overall responsibility for managing day to day operational running of a store and the team at that store. It’s a really hands on role, with lots of scope to put your stamp on the business and grow into further Operational roles in the long term.
Main responsibilities include:
o Stock management – ensure teams are using and counting stock correctly. Stock rotation and minimising wastage is also essential. Also covers management of staff food to ensure everything is accounted for.
o Ordering –ensuring inventory system is being used correctly to place orders for stock in good time, and managing orders received from the Production Kitchen.
o Rota management – plan and manage the rota for the site team, ensuring sufficient Supervisory cover across all shifts, and balancing workload and time off for all staff.
o Recruitment – supporting the first level of recruitment for entry-level roles, holding first interviews and giving recommendations/feedback to Directors. Also encourage relevant Supervisors to attend first-level interviews to ensure that skills are being developed throughout the team.
o HR – responsibility for first level HR issues for staff, to be closely coordinated with Directors. Maintain all HR records, including absences and leave, through HR system.
o Training/onboarding – ensure training and onboarding process is consistent and high quality with all new starters, also making sure to schedule follow up meetings throughout the first few months of employment to monitor progress. Hold training sessions to focus on different things for the whole team every month.
o Maintenance – coordinate simple maintenance issues with our specified contractor and provide feedback to Directors.
o Weekly basic sales reporting – top sellers, making sure our rota fits our busy periods, using this information to communicate with staff to work on specific issues/upselling. Giving feedback on the site’s performance.
o Business Development – working with Marketing staff to organise and carry out promotional events and ideas at the store, always looking for ways to increase sales and awareness every day.
o Hygiene standards – Ensuring all members of staff are performing to the highest hygiene standards across all sites. Performing regular audits and taking responsibility for food safety scores. Scores at all sites are currently the maximum available, 5, so maintaining this level is extremely important.
o Process improvements – always be looking for ways we can improve processes across the business. Small savings in time or money will make a huge difference as the company scales over the next few years. Similarly best practices and great ideas can be shared across the business and we rely on store level feedback to drive these changes.
o Daily and Weekly meetings – Hold a daily and weekly team meeting. This is to go through the previous week, what went well, what sold well, any issues to talk about. Also every day to ensure the team are prepared, motivated and ready to go for the day.
Day to day requirements – Still required to work in store and support the team to provide an exceptional service to our customers every day.
We will provide excellent training to support your development in the role and we provide great benefits too.
We’re looking for candidates with excellent managerial experience, ideally in a fast food environment, who are excited about the challenge of being a huge part of a really exciting company!