Overview
Bring your passion and skills and join us in creating a world where vegan and vegetarian products are widespread, popular, and easily recognisable.
How you will make a difference:
We are looking for a skilled, flexible candidate to build out the key infrastructure for a growing remote-first international team. As the International Operations Manager, you will have an immediate impact on the growth of V-Label. You will be the first member of the international operations team working closely with V-Label’s Co-Directors (C-Ds) Sarah Gajdosik and Martin Ranninger. You will be responsible for several areas.
Responsibilities
This role involves a variety of duties, which will vary depending on the needs of the organization and its staff. They are likely to include (but are not limited to):
- Operational support
-
- Oversee a wide range of our internal operations, including team-wide processes, tech systems (e.g. Slack, Wrike, and Google Workspace), and external relations.
- Together with the C-Ds, foster international cohesion with regard to the use of tools, policies, and procedures as well as the cultivation of an inspiring organizational culture
- Coordinate and support various meetings, and country calls, and ensure smooth day-to-day communication with V-Label partner organizations
- Foster knowledge sharing, exchange of information, and best practices
- Maintain positive relations with relevant third parties, such as service providers or other companies
- Writing and maintaining internal documentation related to our operations
- Executive assistance: help triage agenda and calendar of V-Label’s C-Ds.
- Strategy and goals
-
- Support the development of annual and quarterly goals (OKRs), and oversee the strategic planning process
- Develop, implement and monitor processes to ensure progress towards agreed goals is measured and up-to-date
- Together CDs analyze and work to improve the effectiveness of international operations through communication guidelines, knowledge sharing, procedures, policies, and tools.
- Procurement: selecting vendors for services (e.g. recruitment software) or equipment (e.g. laptops).
- Travel: booking travel/flights and accommodation.
- Grow your team to build capacity in the areas you oversee, including identifying V-Label’s operational needs and in conjunction with C-Ds designing roles that will address these.
- Develop our internal operations strategy — in particular, figure out what we should focus on in order to add the most value to V-Label as we grow.
Qualifications
Required:
- Excellent written and verbal English skills
- Excellent organizational, prioritization, and decision-making skills
- Working knowledge of Slack, Wrike, and Google Workspace (Drive, Docs, etc.), or a willingness to learn
- A good team player with strong collaboration and interpersonal skills
- Pro-active attitude, solution-focused
- Confident and self-motivated
- Highly organized
- Open to feedback and personal development
- Capable of creating a positive, inclusive culture
- Open to feedback and personal development
Preferred:
- Interest in and concern for animal protection/veganism
- Experience in developing, implementing, and overseeing plans to improve internal/operational systems
- Training and experience in internal communications, ability to communicate effectively with other staff members
- People management experience
- Budget management experience
- Capable of creating a positive, inclusive culture
Benefits of working with us:
- Working from home
- International working environment
- Flexible working hours
- Opportunity to create real impact
- Respectful work environment and supportive colleagues
Summary and Application procedure:
- Terms of employment: Full-time (40hrs/w), freelance.
- Location: Remote, preference for CET located candidate.
- Reports to: Co-Directors
- Application deadline: We will be assessing candidates on a rolling basis, so please apply now!
- Application process: Only selected candidates will be invited for an interview. Due to the high amounts of applications, we will be contacting only selected candidates. Please complete this short form, and upload your CV and cover letter (1-2 pages) including this information:
- What motivated you to apply for this role.
- How you meet each of the requirements for the role as listed in the job description.
- Which bit of the job description energizes you the most.
- Start date: as soon as possible
If you think that this position might be suitable for someone else, please share it with your network. Thank you!
About V-Label GmbH
V-Label GmbH in Switzerland, as the owner of the trademark rights, coordinates the international cooperation on the V-Label. The V-Label has been an internationally recognized and protected trademark since 1996. All decisions are made in cooperation with the vegetarian and vegan organizations involved (e.g. Swissveg, ProVeg, VGÖ).
Since most of the certification work takes place locally in the individual countries, the majority of the income remains locally. This allows the control work to be carried out professionally and local organizations to be supported. A small part of the income goes to V-Label GmbH in Winterthur to maintain brand protection and to extend it to other countries and product categories. In addition, the company also co-finances the international advertising for the V-Label, operates the international website and databases, and ensures through coordination that the controls are equally strict in all countries.
